This is a report on phase 1 of the Change Agent Project, which offers best practices for grantmakers that focus on listening and engaging with individuals doing work on the ground. The Change Agent Project began by gathering input from grantmakers and nonprofits. Through nine focus groups across the country and 30 interviews with nonprofit leaders and grantmakers GEO asked two questions: Where can changed practice make the greatest difference? And who in philanthropy is leading change? From these conversations, GEO has identified the most promising opportunities for grantmakers to make changes that will contribute to nonprofit results. This report highlights those lessons.