Foundations create a lot more knowledge than they use, and most don't capture the full value of this data. Attached is our primer on trends in knowledge management. Learn what's changed, and discover easier ways to work. If you'd like to take advantage of machine learning and artificial intelligence to generate better insights, here are tips on how to design better systems and workflows for your team. It also includes a 9-stage scale to decide how sophisticated your current approach is, and where you can improve.